Frequently asked Questions

What is the Pelagic Rewards Program

Pelagic Rewards is the loyalty program where you can earn points and benefit from other incentives when shopping with Pelagic. The program is free to join and members earn points just for shopping.

How do I join?

You can create an account HERE

How do I earn points?

You earn 1 point for every $1 you spend on qualified purchases, minus discounts, returns, taxes, and fees. You can also earn points for reading our stories, reviewing a product and following Pelagic on all social channels. There is no limit to how many points you can earn, just make sure you're logged in to your account at checkout and manually select via the dropdown menu at checkout.

How does the tier structure work?

The more you spend, the more exclusive perks you unlock! Your membership tier is based on how many points you've earned in a rolling twelve month period. When you sign up, you'll start in the “Dorado” tier and move up from there. Once you start earning points based on your shopping spend, you have the ability to enter a higher tier. By doing this. You will have access to more exclusive perks such as early access to new products and/or 10% off select styles.

How do referrals work?

While logged in to your account, enter an email address above that is not already associated with an account. Doing so will send an account invite and referral discount code for $10 off to the email address entered. After the referred party signs up for an account and - while logged in - places a first order of $50+ of qualifying items*, the referring party will receive a confirmation email specifying the referral was successful. The referring party will then receive 100 points that are usable towards a new order. Please note: the 100-point reward will not be granted until the referred party’s order has finished processing.